Privacy Policy & Cookie Notice

Last Updated: May 27, 2026

At Criveros, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from criveros.com.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you interact with our website, we may collect the following categories of information:

Personal Information: Name, billing address, shipping address, email address, and phone number.
Order Information: Purchased products, payment details, transaction history, and shipping preferences.
Technical Information: IP address, browser type, device information, operating system, and website interaction data.
Account Information: Login credentials, saved preferences, wishlist items, and account settings.
Marketing Preferences: Newsletter subscriptions, promotional preferences, and communication settings.

We only collect information necessary to provide our products, improve customer experience, process transactions, and maintain website security.

2. How We Collect Information

We collect information in several ways, including:

When you place an order
When you create an account
When you contact customer support
When you subscribe to marketing emails
Through cookies and analytics technologies during website browsing

3. How We Use Your Information

Your information may be used for the following purposes:

Processing and delivering orders
Providing customer support and responding to inquiries
Managing returns, refunds, and exchanges
Improving website functionality and shopping experience
Sending order updates and transactional communications
Providing promotional offers and marketing communications (where permitted)
Preventing fraud, unauthorized transactions, and security risks
Complying with legal and regulatory obligations

We do not sell your personal information to third parties.

4. Payment Security

All payment transactions are securely processed through trusted third-party payment providers. Criveros does not store full payment card information on our servers.

We use industry-standard security technologies, including SSL encryption, to help protect your personal information during transmission.

5. Cookies & Tracking Technologies

Criveros uses cookies and similar tracking technologies to improve website performance, personalize user experience, and analyze visitor behavior.

Cookies may be used to:

Remember shopping cart contents
Save customer preferences
Improve website speed and functionality
Analyze website traffic and visitor activity
Support advertising and marketing campaigns

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features and functionality.

6. Third-Party Services

We may work with trusted third-party providers for payment processing, shipping, analytics, marketing, and website hosting services. These providers only receive information necessary to perform their services and are required to maintain appropriate data protection standards.

Third-party services may include:

Payment gateways
Shipping and fulfillment partners
Website analytics providers
Email marketing platforms
Fraud prevention and security tools

7. Data Retention

We retain personal information only for as long as necessary to fulfill business purposes, legal obligations, dispute resolution requirements, and fraud prevention responsibilities.

8. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal data
Opt out of marketing communications
Restrict certain data processing activities

To submit a privacy-related request, please contact us using the information below.

9. Marketing Communications

If you subscribe to our newsletters or promotional communications, you may receive updates about new arrivals, offers, and product recommendations. You can unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.

10. Children's Privacy

Criveros does not knowingly collect personal information from children under the age of 13. Our website and services are intended for adults and individuals legally permitted to make purchases online.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in business operations, legal requirements, or website functionality. Updated versions will be posted on this page with a revised effective date.

12. Contact Information

If you have questions regarding this Privacy Policy, your personal information, or cookie preferences, please contact us:

Criveros
12842 SE 40th Ln
Bellevue, WA 98006
United States

Email: [email protected]
Phone: +1 (425) 641-4644

Business Hours:
Monday – Friday, 9:00 AM – 5:00 PM (EST)